Terms and Conditions

• "Platform" or "Service": the SaaS (Software as a Service) software called Easea, accessible through the website easea.app and related mobile applications, including all features, updates and extensions provided by the Owner.
• "Owner" or "Provider": Luca La Marca, Tax Code (Codice Fiscale) LMRLCU98L02F943F, located at Via De Amicis 2, 50018 Scandicci (FI), Italy — owner and operator of the Easea Platform.
• "User": any natural or legal person who registers on the Platform and uses the Service, as the owner or operator of a nautical business (boat rental, excursions, charters, etc.).
• "Account": the set of login credentials (email and password) and personal information associated with a registered User on the Platform.
• "Subscription": the pricing plan subscribed by the User to access the Platform's features, according to the conditions and prices indicated on the website.
• "User Content": all data, information, text, images and any other material entered, uploaded or generated by the User through the Platform.
• "End Customer": the natural person who makes a booking for a nautical activity through the booking widget or other channels managed by the User through the Platform.

Easea is a SaaS platform designed for nautical businesses (boat rental, excursions, charters). The Service allows Users to manage their business in an integrated manner, offering the following main features:

• Booking management and nautical activity calendar
• Customer database management and booking history
• Fleet management of vessels and their characteristics
• Management of activities, routes and additional services (addons)
• Staff management and operational roles
• Booking widget embeddable on third-party websites for online booking collection
• Dashboard and reporting tools for business monitoring

The Service is provided "as is" and "as available". The Owner reserves the right to modify, update or remove Platform features at any time, with reasonable prior notice to the User where possible.

Access to the Platform requires registration of an account. The User undertakes to provide truthful, complete and up-to-date data during registration and to maintain them as such throughout the contractual relationship. Providing false or incomplete information may result in account suspension or termination.

The User is solely responsible for safeguarding their login credentials (email and password) and for any activity carried out through their account. In case of unauthorized access or suspected security breach, the User must promptly notify the Owner at info@easea.app.

Each account is personal and non-transferable. The User may not share their credentials with third parties or allow third parties to use their account without the express authorization of the Owner.

The Owner reserves the right to verify the User's identity and to request additional documentation to confirm the information provided, where necessary for Service delivery or to comply with legal obligations.

The Platform offers various subscription plans with differentiated features, available on the dedicated section of the website. The User can choose the most suitable plan during registration or later through account settings.

Some features may be available exclusively for certain subscription plans or subject to the activation of specific additional options. The Owner reserves the right to modify the features included in individual plans, with reasonable prior notice to the User and without prejudice to existing services.

The Platform may provide a free trial period, the duration and conditions of which are indicated at the time of activation. At the end of the trial period, the User may choose to subscribe to a paid plan or cease using the Service.

Subscription plan prices are displayed on the website in Euros (€), inclusive of VAT where applicable. The Owner reserves the right to change prices at any time, provided that price changes will not apply to already-paid subscription periods. The User will be notified of price changes at least 30 (thirty) days before the next renewal.

Subscription payment is made in advance, with automatic charge to the payment method selected by the User (credit/debit card or other accepted instrument). Payments are processed through Stripe, Inc., a third-party PCI-DSS compliant payment service provider acting as a data processor pursuant to Art. 28 of the GDPR. The Owner does not collect or store User payment instrument data in any way.

In case of non-payment at maturity, the Owner reserves the right to suspend access to the Service until payment is regularized. The User will be notified of the suspension with reasonable prior notice. After 30 (thirty) days from the due date without payment being regularized, the Owner may terminate the contract pursuant to Article 1456 of the Italian Civil Code.

The User will receive an invoice or receipt for each payment made, in accordance with applicable tax regulations.

The subscription has the duration indicated in the plan subscribed by the User (monthly or annual). At the end of the contractual period, the subscription automatically renews for an equal period, unless the User communicates cancellation before the expiration of the current period.

The User may communicate cancellation at any time through their account settings or by sending a communication to info@easea.app. The cancellation will take effect at the expiration of the current subscription period and will not entitle the User to any refund for the period already paid.

In case of cancellation, the User will retain access to the Platform and its features until the expiration of the already-paid subscription period. At the end of that period, the account will be converted to limited mode or deactivated.

The User may request the export of their data before the subscription expires, in accordance with the right to data portability under Article 20 of Regulation (EU) 2016/679.

Pursuant to Articles 52 et seq. of Italian Legislative Decree 206/2005 (Consumer Code), Users who qualify as consumers have the right to withdraw from the contract within 14 (fourteen) days from the subscription date, without providing any reason and without penalties.

To exercise the right of withdrawal, the User must send an express communication to the Owner at info@easea.app, containing an unequivocal statement of the intention to withdraw from the contract. The Owner will refund the amount paid within 14 (fourteen) days of receiving the withdrawal communication, using the same payment method used by the User for the initial transaction.

The right of withdrawal does not apply if the User has expressly requested the commencement of Service provision during the withdrawal period, pursuant to Article 59(1)(a) of the Consumer Code. Users who qualify as professionals or businesses do not benefit from the right of withdrawal provided by the Consumer Code.

The User undertakes to use the Platform in compliance with these Terms, applicable legislation and the principles of good faith and fairness. In particular, the User undertakes to:

• Use the Platform exclusively for its intended purposes, namely the management of lawful commercial nautical activities
• Not insert unlawful, defamatory, discriminatory, offensive content or content that violates third-party rights into the Platform
• Not attempt to access unauthorized systems, data or areas of the Platform, nor carry out reverse engineering, decompilation or disassembly of the software
• Not use the Platform to send unsolicited communications (spam) or for fraudulent purposes
• Not intentionally overload Platform systems through automated requests, bots or unauthorized scripts
• Ensure the compliance of their content and business activities with applicable legislation, including data protection regulations (GDPR) with respect to their End Customers' data
• Promptly notify the Owner of any malfunctions, security vulnerabilities or improper uses of the Platform they become aware of

The User acts as an independent data controller for the personal data of their End Customers collected and managed through the Platform, pursuant to Art. 4(7) of Regulation (EU) 2016/679. In this context, Easea operates as a data processor pursuant to Art. 28 of the GDPR, processing End Customers' data exclusively in accordance with the User's documented instructions and the data processing agreement entered into between the parties. The User undertakes to ensure the lawfulness of such processing and to provide their End Customers with a GDPR-compliant privacy notice.

All intellectual and industrial property rights relating to the Platform, including but not limited to the software, source code, design, logos, trademarks, documentation and any other material, are and remain the exclusive property of the Provider or its licensors. No provision of these Terms grants the User any ownership rights over the Platform or related materials.

Upon subscription, the Owner grants the User a non-exclusive, non-transferable, non-sublicensable and revocable license to use the Platform, limited to the duration of the subscription and the features provided by the subscribed plan.

The User is prohibited from reproducing, modifying, distributing, sublicensing, decompiling, disassembling or reverse engineering any part of the Platform, except as expressly permitted by applicable legislation regarding software interoperability.

The User retains full ownership of their Content entered into the Platform. The Owner does not claim any ownership rights over User Content.

The User grants the Owner a limited, non-exclusive and revocable license to host, store, process and display User Content to the extent strictly necessary for Service delivery. This license automatically terminates upon account closure or Content deletion by the User.

The Owner may use anonymized and aggregated data derived from Users' use of the Platform for statistical purposes and Service improvement, in compliance with applicable data protection regulations.

The Owner commits to ensuring Platform availability to the extent reasonably possible, adopting adequate technical and organizational measures. However, the Owner does not guarantee uninterrupted and error-free operation of the Service.

The Owner reserves the right to temporarily suspend access to the Platform for ordinary or extraordinary maintenance, system updates or force majeure events. Where possible, the User will be informed with reasonable prior notice of scheduled maintenance.

The Owner is not liable for interruptions or service disruptions caused by factors beyond its reasonable control, including but not limited to: network infrastructure failures, hosting provider outages, cyberattacks, natural disasters or government orders.

To the extent permitted by applicable law, the Owner's total liability to the User for any damage arising from the use of the Platform or the performance of this contract is limited to the total amount paid by the User for the subscription in the 12 (twelve) months preceding the event giving rise to the liability.

The Owner is in no case liable for indirect, incidental, special, consequential or punitive damages, including but not limited to: loss of profits, loss of data, loss of business opportunities, reputational damage, business interruption or service replacement costs, even if the Owner has been informed of the possibility of such damages.

The Owner is not responsible for content entered by the User into the Platform, nor for commercial activities conducted by the User with their End Customers. The User is solely responsible for the lawfulness of their content and business activities.

The liability limitations in this article do not apply in cases of willful misconduct or gross negligence by the Owner, nor in cases where mandatory law does not allow limitation or exclusion of liability.

The User undertakes to indemnify and hold harmless the Owner, its collaborators and its suppliers from any damage, loss, cost, expense (including reasonable legal fees) or third-party claim arising from: (i) the User's breach of these Terms; (ii) unlawful or non-compliant use of the Platform by the User; (iii) the User's violation of third-party rights; (iv) content entered by the User into the Platform.

The Owner reserves the right to suspend or terminate the User's account, with immediate effect and without obligation of prior notice, in the following cases:

• Serious or repeated breach of these Terms and Conditions
• Use of the Platform for unlawful or fraudulent purposes
• Conduct that compromises the security, integrity or operation of the Platform
• Non-payment of the subscription for a period exceeding 30 (thirty) days from the due date

In case of termination due to the User's fault, the User will not be entitled to any refund for the remaining subscription period. The Owner reserves the right to seek compensation for any damages suffered.

The processing of Users' personal data is carried out in compliance with Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003, as amended by Legislative Decree 101/2018. The Owner adopts adequate technical and organisational measures to ensure the security and confidentiality of processed personal data, including: data encryption in transit (TLS/HTTPS) and at rest, cryptographic password hashing (bcrypt), role-based access control (RBAC), periodic encrypted backups, and cloud infrastructure on Amazon Web Services (AWS) with ISO 27001 and SOC 2 certifications.

For detailed information on processing methods, purposes, retention periods and data subject rights, please refer to the Platform's Privacy Policy.

The Owner reserves the right to modify these Terms and Conditions at any time. Changes will be communicated to the User by email and/or by notice on the Platform, with a minimum notice of 30 (thirty) days before their entry into force.

Continued use of the Platform after the changes take effect constitutes tacit acceptance of the new Terms. If the User does not intend to accept the changes, they may exercise their right of cancellation under Article 6 of these Terms before the new conditions take effect.

If one or more provisions of these Terms are deemed invalid, void or unenforceable by a competent judicial authority, such invalidity shall not affect the validity and enforceability of the remaining provisions, which shall remain in full force and effect (severability clause).

The Owner's failure or delay in exercising a right or remedy provided by these Terms does not constitute a waiver of such right or remedy, nor does it prejudice the right to exercise it in the future.

These Terms, together with the Privacy Policy and any additional conditions applicable to the subscribed plan, constitute the entire agreement between the Owner and the User regarding the use of the Platform and supersede any prior agreement, understanding or representation, whether oral or written.

These Terms and Conditions are governed by Italian law. For matters not expressly covered, the provisions of the Italian Civil Code, Legislative Decree 206/2005 (Consumer Code, where applicable) and Regulation (EU) 2016/679 (GDPR) shall apply.

Any dispute arising from the interpretation, performance or termination of these Terms shall be subject to the exclusive jurisdiction of the Court of Florence, except for the mandatory consumer forum provided by Article 66-bis of the Consumer Code for Users who qualify as consumers under Article 3 of the same Code.

For any questions, requests or communications regarding these Terms and Conditions, please contact the Owner at: Luca La Marca Tax Code (Codice Fiscale): LMRLCU98L02F943F Via De Amicis 2, 50018 Scandicci (FI), Italy Email: info@easea.app